Charlie Checkpoint and Charlie Dashboard on two phones

Visitor management

& e-Book data capture solution

Simple

Charlie is an app that turns your visitor book into a real-time proactive solution.

Enhance your visitor management and controlled access to your residential estate, lifestyle estate, office park or commercial areas.

Forewarned is forearmed

Get in touch

Why you need Charlie

Charlie augments the visitor check-in process and enables proactive security. Charlie not only replaces the visitor book but ensures that all visits are proactively managed from beginning to end, through a series of events that are customised to suit the unique requirements of your residential, industrial or commercial environment.

Checkpoint

Are visitor details being captured into a book by a security officer?

Quick search and data capture ensures accurate visitor details are captured. Charlie is a simple and easy to use digital replacement that allows real-time tracking and notification of visitors.

Notification

Real-time notifications inform the relevant people of a visitor.

Phone calls via “phone box” solutions or cell phones are costly. Charlie sends notifications in real time over a cost-effective data connection.

Monitoring

Remote monitoring enables proactive security.

Facilities managers, body corporates, security companies and more can understand visitor movements historically and in real time. Charlie enables comprehensive real-time and historical reporting.

IoT

Integrate to cameras, doors and other internet-enabled devices.

Easily manage who is authorised to open gates, booms and more. Reduce the cost and risk of issuing control remotes.

Customisation

Easily customise Charlie so your business can enforce the right screening protocols for visitors and staff.

Take the precautions you need to keep the workspace safe and healthy.

At home and at work

Charlie is proactive security both at home and at work.

Make sure you are forewarned.

Features

Charlie Checkpoint

Charlie enhances the visitor check-in process and enables proactive security at home or work. Charlie not only replaces the visitor book but ensures that those being visited are proactively informed, avoiding unwanted or surprise visits.

  • Capture relevant information about the visitor.
  • Select a destination. A destination can be a person, an address, or an action.
  • Create custom fields for the specific information you want to record.
  • Requested access is approved or rejected. Auto-approval can also be configured.

Charlie assists in ensuring POPI compliance.

Checkpoint entry screen with photo, vehicle, licence and QR options
Capture the visit
Destination list including unit number, street address and business name
Choose a destination
Charlie Checkpoint screen
Custom fields
Charlie Checkpoint screen
Approve or reject

Features

Charlie

Charlie works with the Checkpoint app to create an informed and proactive security process. Real-time notifications warn you of unexpected visitors.

Charlie dashboard with Visits, Approvals, Profile and Destinations
Dashboard
Visit list with time, destination and status
Visit history
Charlie visit detail
Respond in real time
Charlie approvals
Approvals
Charlie linked devices
Gates and cameras
  • Download Charlie and register. View pre-approved visit codes, linked CCTV feeds and activate linked IoT devices, such as opening a gate or boom remotely.
  • View a summary of visit transactions with time, status and image, then open a transaction to respond in real time.
  • Respond with Approve, Reject, Checked in, Checked out, or Not my visit. Auto-approval can also be configured.
  • Create, edit and view approvals, and send pre-approved invites by email, WhatsApp or SMS for quick scanning.
  • Integrate Charlie IoT with existing electric gates, booms and CCTV. Security officers can open or close them based on an approved transaction.
  • Approve authorised access for residents and tenants.

Charlie aims to achieve a number of objectives

  • Proactive, not reactive.
  • Seamless integration between checkpoint and destination.
  • Detailed reporting and business intelligence.
  • Custom configuration of checkpoints and destinations.
  • Improved processes and security.
  • Real-time updates and communication, including proactive alerts.
  • Enhanced audit trail.

Use cases

The same capture, notification and reporting tools extend beyond the visitor book.

Visitor management

A proactive approach that empowers both the person being visited and the person processing the visitor. Ownership and visibility from entry to exit.

Meter reading

Quick data capture with fewer manual steps and fewer errors, so meter-reading rounds take less time and effort.

Vehicle inspection

Inspect fleet vehicles regularly, identify issues quickly, and keep an audit trail of who was responsible for a vehicle over time.

Foot patrol

Switch seamlessly into a foot patrol. Report and analyse patrols against service levels so they happen on time.

Fuel log

Log fleet fuel use, keep photo backups of receipts, and report consumption per vehicle on a custom dashboard.

Site inspection & aftercare

Supervisors can record when, where and what was inspected. Aftercare teams can account for children on site with instant reporting.

Plans & pricing

Charlie’s flexible plans cater for low-volume checkpoints and scale to high-volume sites. Checkpoints with seasonal volumes can be scaled down in quiet periods.

Charlie 350

  • Single site
  • 350 entries per month
  • Unlimited destinations
  • Standard dashboard
Contact for quote

Charlie 1K

  • Single site
  • 1,000 entries per month
  • Unlimited destinations
  • Customised dashboards
Contact for quote

Charlie Infinity

  • Single site
  • Unlimited entries per month
  • Maximum 400 destinations
  • Customised dashboards
Contact for quote

Charlie Enterprise

  • Multiple sites
  • Unlimited entries per month
  • Unlimited destinations
  • Customised dashboards
Contact for quote

Included across Charlie

  • Unlimited data retention
  • Barcode scan and photo capture
  • Login audit and geo-tagging
  • Panic alert and real-time monitoring
  • Auto-approve and SMS notification
  • Administration portal for checkpoint users

Testimonials

“Shortly after having downloaded and registered on Charlie I received a notification of a visitor while I was at work. On viewing the notification I did not recognise the visitor. I immediately alerted my wife and domestic worker to be prepared and not to open the front door. I was able to alert security and to resolve what could have potentially been an unpleasant scenario. Charlie is definitely a proactive approach and allows me to be forewarned and prepared.”

Resident, boomed suburb

“The Charlie app is fantastic and in my opinion it’s the best security measure taken thus far.”

Resident, boomed suburb

“Hi there I really like the Charlie app. It’s the best thing we have had to visually see who is entering the premises.”

Resident, boomed suburb

“Managing access to a school environment has many unique challenges. Visitors range from prospective parents to contractors and maintenance staff. Charlie was quick to deploy and immediately provided visibility and accountability for visitors (including time and attendance for on site services). Charlie delivers a cost effective visitor management solution we are very happy with.”

Headmaster, private school

“As an access control solution, Charlie is far more user friendly than other solutions we are currently using and brings about tens of thousands of Rands in saving per year. These cost savings in an operational budget are gold nuggets.

The system is cutting edge technology and constantly being upgraded to suit the client’s needs. During the original presentation from the Charlie team, we were already convinced that it would serve our needs. After the agreement was made many more extra features were added which we had not even requested. They make the system extremely functional.”

Operations and Facilities Manager, property administration

Get in touch

Tell us about your site and we will come back with a quote. You can also email inspired@appcapital.co.za directly.

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