VISITOR MANAGEMENT

& e-Book data capture solution

SimpleEffectiveProactive

Charlie is an app that turns your visitor book into a real-time proactive solution.

Enhance your visitor management and controlled access to your residential estate, lifestyle estate, office park or commercial areas.

Forewarned is forarmed

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| Why you need Charlie?

Charlie augments the visitor check-in process and enables proactive security. Charlie not only replaces the visitor book but ensures that all visits are pro-actively managed from beginning to end, through a series of events that are customized to suit the unique requirements of your residential, industrial or commercial environment.

Checkpoint

Are visitor details being captured into book by security officer?

Quick search and data capture ensures accurate visitor details are captured. Charlie is a simple and easy to use digital replacement that allows real time tracking and notification of visitors.

 

Notification

Real time notifications inform relevant people of visitor.

Phone calls via “phone box” solutions or using cell phones are costly. Charlie allows notifications to happen in real time and use a cost effective data connection.

Monitoring

Remote monitoring enables proactive security.

Facilities managers, body corporates, security companies and more can gain a lot of valuable information from understanding visitor movements historically and monitoring in real-time. Charlie enables comprehensive real-time and historical reporting.

IoT

Integrate to cameras, doors and other internet enabled devices.

Easily manage who is authorised to open gates, booms and more. Reduce costs and risk of issuing control remotes.

Customisation

Easily customise Charlie to allow for your business to enforce correct screening protocols in respect of visitors and staff to your premises.

Make sure you take all the necessary precautions to ensure your workspace remains safe and healthy.

Charlie is proactive security both at home and at work.
Make sure you are forewarned.

Features

Charlie Checkpoint App

Charlie enhances the visitor check-in process and enables proactive security at home or work. Charlie not only replaces the visitor book but ensures that those being visited are proactively informed avoiding unwanted or surprise visits.

Capture relevant information about the visitor.

NOTE: Charlie assists in ensuring POPI compliance

Select a “destination”. Destinations can also be a “person”, “address” or even an “Action”.

Create “custom” fields for more specific information you want to record about a visitor.

Requested access is either approved or rejected. Auto-approval can also be configured.

Real time notifications warn you of unexpected visitors.

Features

Charlie

Charlie is an app that works in conjunction with the Charlie Checkpoint app to create an informed and proactive security process.

Download Charlie and register as a user. View pre-approved visit codes, linked CCTV feeds and activate linked IOT devices e.g. open gates or booms remotely.

View a summary list of visit transactions (time, status and image).

Select relevant transaction to view more details and/or take action/respond to notifications in real-time.

View photos and details of visitor transaction.

Respond/update transaction in real-time (APPROVE, REJECT, CHECKED IN , CHECKED OUT, NOT MY VISIT).

Auto-Approval can also be configured.

Enhance your security processes.

Create, edit and view APPROVALS for visitors. 

Send preapproved invites for quick scanning to visitors via email, WhatsApp or SMS. 

Integrate Charlie IOT to your exiting electric gates, booms and CCTV cameras.

Enable security officers to open/close gates and booms based on APPROVED status of transactions. 

Approve authorised access to residents/tenants.

Charlie aims to achieve a number of objectives.

  • Proactive NOT reactive.

  • Seamless integration between checkpoint and destination.

  • Detailed reporting and business intelligence.

  • Custom configuration of checkpoint and destinations.

  • Improved processes and security.

  • Real time updates and communication including pro-active alerts.

  • Enhanced audit trail.

Plans & Pricing

Charlie’s flexible plans cater for low volume checkpoints and easily scales to accommodate high volume checkpoints. Checkpoints that experience ‘seasonal’ volumes can be scaled down in quiet periods.

Charlie 350

Charlie 350

Single Site

350 entries per month

Unlimited destinations

Standard Dashboard

Charlie 1K

Charlie 1K

Single site

1000 entries per month

Unlimited destinations

Customised Dashboards

Charlie Infinity

Charlie Infinity

Single site

Unlimited entries per month

Maximum 400 destinations

Customised Dashboards

Charlie Enterprise

Charlie Enterprise

Multiple Sites

Unlimited entries per month

Unlimited destinations

Customised dashboards

Contact for Quote

….. and if that is not enough Charlie also offers the following

  • Unlimited data retention.

  • Barcode scan & photo capture.
  • Login audit & geo-tagging.

  • Panic alert & real-time monitoring

  • Auto-approve & SMS notification

  • Administration portal for checkpoint users

Testimonials

“Shortly after having downloaded and registered on Charlie I received a notification of a visitor while I was at work. On viewing the notification I did not recognise the visitor. I immediately alerted my wife and domestic worker to be prepared and not to open the front door. I was able to alert security and to resolve what could have potentially been an unpleasant scenario. Charlie is definitely a proactive approach and allows me to be forewarned and prepared.”
Resident, Boomed suburb
“The Charlie app is fantastic and in my opinion it’s the best security measure taken thus far.”
Resident, Boomed suburb
“Hi there I really like the Charlie app. It’s the best thing we have had to visually see who is entering the premises.”
Resident, Boomed suburb
Managing access to a school environment has many unique challenges. Visitors range from prospective parents to contractors and maintenance staff. Charlie was quick to deploy and immediately provided visibility and accountability for visitors (including time and attendance for on site services). Charlie delivers a cost effective visitor management solution we are very happy with.
Headmaster, Private School
“As an access control solution, Charlie is far more user friendly than other solutions we are currently using and brings about tens of thousands of Rands in saving per year. These cost savings in an operational budget are gold nuggets.

The system is cutting edge technology and constantly being upgraded to suit the client’s needs. During the original presentation from the Charlie team, we were already convinced that it would serve our needs. After the agreement was made many more extra features were added which we had not even requested. They make the system extremely functional.”

Operations and Facilities Manager, Property Administration

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